-
delivery & collection
-
Delivery Methods
Delivery Methods
-
Delivery FAQs
Delivery FAQs
-
Delivery Methods
-
Orders & Payments
-
Placing Orders
Placing Orders
-
Completed Orders
Completed Orders
-
Product Info
Product Info
-
Placing Orders
-
Returns & Refunds
-
Returns
Returns
-
Refunds
Refunds
-
Returns
-
Personalisation
-
Personalisation
Personalisation
-
Personalisation
-
stores & services
-
Stores Information
Stores Information
-
Stores Information
-
Financial Services
-
Frasers Plus
Frasers Plus
-
Studio Pay
Studio Pay
-
Frasers Plus
-
My Account
-
Getting Started
Getting Started
-
Technical Issues
Technical IssuesI'm experiencing issues with the App
We're sorry to hear you are experiencing problems with our App. Please check that you're using the most up-to-date version of the app.
If you find that you're still experiencing technical difficulties, we'd recommend you try deleting the app and reinstalling it. This tends to resolve most customer issues.
If the problem persists, please get in touch with our Customers Services team. We'd need to know more about what device you're using, and what errors you're seeing so we can flag the issue with our support teams. When contacting us it may help to provide screenshots showing the issue which you need more help with so we can better help you.
Shane is the author of this solution article.SDid you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Vond je dit artikel nuttig? Yes No
Feedback sturenBedankt voor je feedback.
Als je verder wilt uitweiden over hoe we deze inhoud kunnen verbeteren, kun je hieronder specifieke feedback delen met de auteur van het artikel.
Let op: via deze feedback kom je NIET in contact met de klantenservice. Als u contact wilt opnemen, drukt u op Annuleren hieronder en vervolgens op Neem contact met ons op en volg de stappen.
U moet nog contact met ons opnemen
-
Getting Started
-
Site Policies
-
Terms & Conditions
Terms & Conditions
-
Other Policies
Other Policies
-
Privacy and Cookies Policy
Privacy and Cookies Policy
-
Terms & Conditions