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Black Friday 2024
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FAQs
FAQsBlack Friday - I've placed my order, when will I get my voucher?
For Online Orders:
Here is what to expect after placing your order...
- Once the Black Friday promotion ends (from 5th December 2024), we will automatically assess your order to confirm if it qualifies for the promotion.
- We will send a further email to you at that time to confirm if you qualified.
- If you do qualify, you can expect to receive your Black Friday Voucher email from Monday 9th December 2024 (please allow up to 7 working days from the date of order dispatch/ collection).
Please note the Black Friday promotion is assessed automatically. Our Customer Service team will not be able to confirm your eligibility or speed the process up for you. We appreciate your patience.
For In-Store Orders:
You'll receive a physical Black Friday voucher at the till when you place your order. Please keep this voucher safe as we cannot replace lost vouchers.
Your Black Friday voucher can be redeemed when shopping online or in-Store from 9th December 2024, and it will remain valid for two years.
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