All returns are inspected once received, this includes if you believe one of your items may have a manufacturing fault.
When returning a store purchase to store, a staff member will assess the item to determine whether the issue is a manufacturing defect or the result of normal wear and tear.
If the staff conclude that the fault is due to wear & tear, and you wish to challenge this further, you would need to arrange for the item to be inspected by a reputable third party. Upon providing a headed letter or email from the third party confirming a manufacturing fault, you can return to the store for further support.
Als je verder wilt uitweiden over hoe we deze inhoud kunnen verbeteren, kun je hieronder specifieke feedback delen met de auteur van het artikel.
Let op: via deze feedback kom je NIET in contact met de klantenservice. Als u contact wilt opnemen, drukt u op Annuleren hieronder en vervolgens op Neem contact met ons op en volg de stappen.
